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  1. Incorpus TeleNetwork
  2. General
  3. FAQ

FAQ

  • How to do INR payment from Portal?
  • I am having trouble in registering SIP Account.
  • I am getting Balance difference from my billing system with your's?
  • Vicidial, Goautodial, Asterisk Configuration
  • We are manually dialling, few of the numbers are not connecting even though those are valid numbers.
  • I have asked for refund, but on ticket response i get message that it will take up to 3 working days, why?
  • What all country bank account payment you accept?
  • Few of my calls are dropping after specific time, why?
  • My calls are not completing properly, numbers are correct but they are not completing.
  • I am getting balance difference with your CDR and mine carrier account.
  • We are getting continuous FAS complain, what is the matter?
  • I have raised trouble ticket few days ago but i haven't got any answer of my trouble.
  • How you could decide my account is having high risk for credit?
  • Suddenly my credit is removed from my account, only my prepaid balance is available, why?
  • I am not getting CDRs details?
  • Can i discuss business/support on call?
  • Do you provide Re-seller Panel?
  • I have been your customer for very long time, can i get postpay service?
  • How much time do you take to respond for ticket?
  • I have asked Skype Team for helping me to get my request process faster, but nothing happened?
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